REFUND POLICY

When Will My Order Ship?
Orders are usually processed and shipped within 24 hours of purchase.

How Long Does Shipping Take?
Shipping times vary as we do ship from different US warehouses based on your location. Average shipping time is about 8 to 15 working days. We will send a notification via Email after your order has been shipped.

How Do I Cancel An Order?
We are only able to cancel orders within the first 24 hours after the order is placed. After that the order has most likely been processed and is preparing for shipment or has been shipped. Once this takes effect, it's out of our hands. We apologize for any inconvenience this may cause, but we pride ourselves on prompt service and this includes getting your orders out as fast as possible.

What Is Your Return Policy?
If you need to apply for a return, please send an Email: info@poyang-us.com 
Our Customer Service Representative will assist you within 7 days from receiving your order, we’ll be happy to assist you reviewing the case and giving further instructions.